Privacy Policy

1. Who We Are

The Weight Loss Hub is responsible for the personal information provided by visitors, prospective clients, clients, and users interested in our weight management programs, at-home care, appointments, and related services.

For questions about this policy or about how your personal information is handled, you may contact us by phone or WhatsApp at +1 724 984 7093.

2. Information We May Collect

We may collect identification and contact information, including your name, phone number, email address, city, appointment availability, and messages submitted through forms, WhatsApp, phone calls, Calendly, or other contact channels.

We may also receive information about your interests, wellness goals, service requests, general history voluntarily shared by you, and any details needed to evaluate a potential service or schedule a consultation.

3. How We Use Information

We may use personal information for the following purposes:

• Responding to information requests, messages, calls, and consultations.
• Managing appointments, confirmations, reminders, and scheduling follow-up.
• Preliminarily reviewing interest or eligibility for services.
• Providing administrative, operational, and customer support.
• Sending communications related to requested or purchased services.
• Meeting legal, regulatory, accounting, or security obligations.
• Improving the website experience, service quality, and contact channels.

4. Consent and Authorization

By contacting The Weight Loss Hub, completing forms, scheduling appointments, or submitting information through digital channels, you authorize us to process your personal information according to this policy, to the extent permitted by applicable law.

5. How Long We Keep Information

We keep personal information for as long as needed to fulfill the purposes described in this policy, respond to requests, maintain service records, and comply with legal or contractual obligations. When information is no longer needed, it may be deleted, anonymized, or securely archived.

6. Service Providers and Third Parties

We may use technology providers, messaging platforms, scheduling tools, web hosting providers, analytics services, communication tools, and operational support providers. These third parties should only process information for authorized purposes and under reasonable confidentiality and security conditions.

We do not sell personal information. Information may be shared when needed to provide a service, comply with a legal obligation, protect rights, prevent fraud, or respond to a request from a competent authority.

7. Sensitive and Health-Related Information

Any information related to health, medical history, medications, body goals, or personal conditions should be shared voluntarily and only when necessary to receive guidance or schedule an evaluation. This type of information will be handled with additional care and limited access.

8. Your Rights

You may request access, updates, correction, deletion, or limitation of the use of your personal information, and you may withdraw consent when applicable. To exercise these rights, contact us at +1 724 984 7093 and clearly describe your request.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, alteration, or improper disclosure. No digital system is completely risk-free, so we recommend avoiding the submission of unnecessary or excessive information through unsecured channels.

10. Cookies and Similar Technologies

The website may use cookies or similar technologies to improve navigation, measure performance, remember preferences, or support third-party services such as scheduling, maps, messaging, or analytics. You can configure your browser to block or delete cookies, although some features may be affected.

11. Changes to This Policy

The Weight Loss Hub may update this policy when needed to reflect operational, legal, or technology changes. The version posted on this page will be the current version as of the date shown above.